Category: Testimonial

  • Pets4Life S/N Voucher Program helps ‘Babybug’

    Pets4Life S/N Voucher Program helps ‘Babybug’

    Pets4Life partners with Louisville Metro Animal Services to provide spay/neuter surgeries and other vet services for pet owners who cannot afford these services. This program is made possible by donations and also partly through a grant from Best Friends. One of recipients of this program is a little cutie named Babybug. Below is the story of Babybug as told by her owner:

    Babybug came into my life in June 2021 via an app called Nextdoor where I had posted how heartbroken I was over the loss of my Pomeranian, Preston 10 months earlier and stated I was looking for a new furbaby to bring into my life. A lady named Sally saw my post and it just touched her heart. She had a situation where she was a caregiver to an elderly woman with dementia who was the owner of Babybug. This elderly lady was mistreating Babybug by choking her with her collar, slapping her, kicking her and throwing heavy objects at her when she thought Sally wasn’t looking. She would prop open the front door and let her run the neighborhood and Sally would have to go chase her down or drive around to find her. Anyway Sally contacted me and asked if I would want to take Babybug because she couldn’t stand by and let this abuse continue. I told her ‘yes’.

    We met and Ladybug took right to me and jumped into my arms like we were meant to be together. I took her home that day along with her 5 toys. She loves her toys. My husband absolutely DID NOT want another dog at the time and was mad at 1st when I brought her home but when he heard her story and how and why I rescued her he got to be ok with it. Babybug won him over within the week. It’s like she knew she had a job to do to win him over. She would jump up in his lap and nuzzle her head into his arms and he’s the only one she’ll play toys with (not Mama lol). She is a high risk runner. If she gets half a chance to get out she will run away. Our backyard is secured like Ft. Knox. She loves her brother, Eli a 16-yr-old Pomeranian (but he just tolerates her). She loves being outside, loves chasing squirrels and rabbits. She likes to lay on the deck and sunbathe. She loves sitting on front deck and likes to bark at anything and everything that walks by. When I got her she hadn’t been spayed or microchipped and that’s where Pets4Life came to the rescue.

    Due to Covid I wasn’t able to work so I needed help to cover Babybug‘s spay surgery and vet services. When I got Babybug, she was 2 years behind in shots and had not been properly cared for. I definitely wanted her microchipped just in case she did ever get out and got lost and I didn’t want to deal with her going into heat.

    She is now living her best life. She is spoiled. She is always decked out in cute little dresses and she has a pink collar with bling bling  rhinestones on it and a pink harness with ruffles all around it, very girly and fancy. She sleeps in bed with me and sleeps up against me and cuddles with me every night and smothers me with kisses day and night. She is a lap dog, very loving and affectionate. She has definitely won her daddy over. She loves it when my 2 grand-daughters come over for a visit. They love her and give her so much love and attention. She knows how to give  a “high 5”. I bought her a doggy bed but she will only use it if it’s up on the couch. I have to keep the curtains pulled open on the front windows so she can see out while she’s up on the sofa and I have to keep the front door open so she can see out the storm door. She adjusted to us and our home within 4-5 days. She’s a very picky eater and prefers to be hand fed like my older dog is fed.  She had never been to the groomers before. I take her about every 6 weeks and she tolerates it well and struts around when she gets home as if to say “Look how pretty I look Mama”. Well that is Babybug‘s story. Thanks to Pets4Life and LMAS for helping us out. It means the world to me and I can relax knowing if she were to ever get lost that she is microchipped. Babybug thanks you too with a tail wag and a kiss!” 

    (Note: Some names have been changed for privacy)

  • Crystal & Jodey: A Story of Friendship, Resilience, and Compassion

    Crystal & Jodey: A Story of Friendship, Resilience, and Compassion

    This is the story of two friends, Crystal and Jodey, who live in neighboring apartments within one of our target zip codes. We first met Jodey at our outreach event hosted at The Lord’s Kitchen, a nonprofit that has served our community for over 30 years. Jodey, who is wheelchair-bound after a life-changing accident years ago, attended the event to receive pet food and toys for his dog, Girlfriend. When invited to participate in our first Focus Group session, Jodey asked if his neighbor, Crystal, could join him. Crystal owns a cat named Nana, and the two friends share a deep bond as neighbors and pet owners.

    A humorous misunderstanding broke the ice early on—when Jodey asked if he could bring Girlfriend to the session, we assumed he meant a partner, not his beloved dog!

    As the Focus Group approached, Jodey requested transportation, as neither he nor Crystal could get there independently. Crystal’s mobility was limited due to a severe leg injury that required extensive bandaging, and Jodey’s wheelchair presented additional challenges. We provided a ride for both, ensuring they could fully participate. Their insights during the session were invaluable, and the connection we formed marked the beginning of a meaningful relationship.

    In the following months, both Jodey and Crystal faced significant medical setbacks. Crystal was hospitalized for much of June, and her neighbors cared for Nana while she recovered. At the same time, Jodey underwent a foot amputation due to complications from his earlier accident. During this difficult period, neither was able to fully care for their pets or each other.

    Thanks to the support of the Petsmart Incubator Grant, Pets4Life Louisville was able to step in. We ensured that Girlfriend and Nana had food and supplies, even delivering them directly to their doors. One delivery included a cheerful yellow collar with a bell for Nana, a small gesture that deepened our growing bond with Crystal and Jodey.

    By July, Crystal had regained some mobility. When we delivered a 30-pound bag of dog food, we watched with joy as she carried it upstairs for Jodey, calling it her “real-life physical therapy.” This moment symbolized her determination and resilience as she worked to recover while supporting her friend and his dog.

    During one visit, Crystal told us about a neighborhood cat she had been caring for, who had recently given birth to her third litter. Crystal shared updates on the kittens’ progress and, after consulting with our team, agreed it was time to spay the mother cat to prevent further litters. With Crystal’s help, we transported the feline family to the local shelter, where the kittens were vetted and adopted, and the mother cat was spayed and placed for adoption.

    Crystal’s knowledge and compassion shone again in the fall when she rescued an abandoned kitten from a nearby alley. She contacted us immediately, and we ensured the kitten received vaccinations and found a loving home.

    Facing New Challenges Together

    As summer turned to winter, Jodey had to move, and Girlfriend found a new home—with Crystal. Pets4Life continued to support them, providing pet food and treatments during a recent severe winter storm. Crystal’s enduring kindness and dedication to animals have been an inspiration to our team. Her trust in Pets4Life has transformed our relationship from a service provider to a partner in her stewardship of pets in her community.

    Crystal shared her gratitude with us, saying:

    “They are angels. Without this program, my dog, Girlfriend, and my cat, Nana, would not be with me today. When I had open-heart surgery, Jen made sure my babies had what they needed so I wouldn’t have to worry. If I need anything for my babies, all I have to do is call, and within 24 hours, I have it. Pets4Life is amazing—the best program I’ve ever had the pleasure to work with. Thank you, Ms. Jenn, Emma, and the boss lady—you ladies are my angels with wings.”

    Stories like Crystal and Jodey’s exemplify the personalized, compassionate outreach Pets4Life Louisville has been able to provide as a recipient of the Petsmart Incubator Grant. This vital support allowed us to respond directly to the needs of these two neighbors, ensuring their pets remained cared for through every challenge. Together, we’re not just helping pets—we’re building trust, strengthening community connections, and creating lasting change.

  • Staff Hero: Brittney Parker 

    Staff Hero: Brittney Parker 

    Date: Aug 15, 2025 

    In Louisville’s Park Hill neighborhood, Community Ambassador Brittney Parker is more than a trusted neighbor — she’s a lifeline for pets and their families. Recommended to Pets4Life Louisville by the Louisville Metro Housing Residence Office, Brittney’s passion for animals, background in veterinary technician training, and deep roots in her community have made her an indispensable bridge between residents and the care their pets deserve. Alongside her husband, Charles Crutcher, Brittney ensures that no pet — or pet owner — is left without support.

    Before joining Pets4Life, Brittney was already a cornerstone of the Parkway Place community, helping to coordinate food deliveries, connecting neighbors to resources, and opening her own pantry to anyone in need. She and Charles were also dedicated pet owners, caring for a growing number of cats and two puppies, Stormy and Waynie. Having nearly completed a veterinary technician training program earlier in life, Brittney retained valuable skills and knowledge that quickly made her a trusted source of pet care guidance — from explaining the importance of leashes and ID tags to helping neighbors access pet food and vaccines.

    Brittney was officially hired as our Community Ambassador during the research phase of our program. In this role, she played a key part in gathering community insight by helping us conduct more than 200 surveys with local pet families. Her deep community connections and genuine compassion allowed her to reach residents who might not have engaged otherwise, ensuring their voices were heard. Over time, her responsibilities grew far beyond outreach and advocacy. She began assisting at Pets4Life’s Parkway Place Outreach Days, administering vaccines and dewormers at monthly pop-up clinics. Charles, drawing on his military background, became an essential volunteer, helping run Pet Resource Events at all three of our Petcare Hubs. Together, they also led by example — spaying and neutering their own cats through a new Pets4Life partner program, rescuing stray dogs (including Dudie, Brittney’s inseparable companion), and even saving two chameleons from being thrown away.

    Life in Parkway Place is not without challenges. Brittney and Charles face health struggles, transportation barriers, and the daily reality of living in a community affected by poverty and rising violence. Brittney has endured personal safety threats, inadequate medical care, and systemic hurdles like SNAP benefit disruptions — but she remains steadfast in serving her neighbors, often at great personal sacrifice.

    Brittney’s work has transformed access to veterinary care in her community. As the newly elected President of the Parkway Place Residence Council, she has opened doors for Pets4Life to hold monthly pop-up food banks and weekly outreach events right in the neighborhood. Her leadership has increased participation in spay/neuter programs, improved vaccination rates, and strengthened community trust in veterinary care providers.

    Through Brittney, Pets4Life has gained invaluable insight into the real-life obstacles pet families face — from lack of transportation to limited financial resources — allowing us to tailor our programs for greater impact. Her compassion, resilience, and tireless dedication embody what it means to go the extra mile so that every pet gets the care they deserve.

    We hope to support Brittney in completing her veterinary education through school or expanded hands-on training. We’re also exploring the possibility of training Dudie as a certified therapy dog, partnering with other nonprofits to bring pet-assisted therapy to West Louisville. Whatever the next chapter brings, one thing is certain: every morning will still begin with Brittney’s signature message — “Good morning, love” — a simple reminder of the heart that drives her work.

  • Client Success Story – A Fresh Start for Joye and Her Pets

    Client Success Story – A Fresh Start for Joye and Her Pets

    Joye first came to a Pets4Life Louisville Resource Day in February, clearly overwhelmed. Her older daughter had recently moved in, bringing along her unspayed female dog, Babygirl. Joye already had a male dog, Buddy—and the result was a litter of eight puppies born just two weeks before we met.

    Suddenly, Joye found herself caring for two adult pit bulls and eight puppies in a small, two-bedroom home shared with her daughters. With limited resources and no fenced yard, the adult dogs had to be tied outside, and Joye received multiple citations from Louisville Metro Animal Services (LMAS) for improper restraint.

    In March, Joye returned to the Resource Day hoping for help. She wanted to ensure the puppies were healthy before being rehomed. Through Pets4Life Louisville’s Puppy & Kitten Outreach, made possible by PetSmart Charities’ Access to Care Grant, we visited Joye’s home to provide DAPP vaccines and dewormers to seven of the puppies.

    During our visit, we saw that the indoor conditions were unsanitary and the puppies were at risk. Recognizing that Joye was doing her best but simply overwhelmed, we connected with one of our Mission Partners, Mispits & Friends Rescue. Joye agreed to rehome four of the puppies, keeping one herself and placing another with a trusted friend. That very same evening, four puppies were picked up and taken into rescue, where they’ll receive full care and find loving forever homes.

    We also arranged for Buddy to be neutered, and Pets4Life will be making arrangements to get Babygirl spayed. To help Joye comply with local ordinances, our team worked with LMAS to delay enforcement and explore safer containment solutions for the adult dogs, such as a trolley system.

    Impact:

    Joye’s stress has eased, her household has stabilized, and she now feels empowered, not judged, by the organizations helping her. LMAS, initially seen as an enforcement agency, became a collaborative partner, showing Joye and her family that resources do exist—even within the systems they feared.

    Thanks to compassionate, community-centered care—and the support of PetSmart Charities—Joye and her pets are on a healthier, safer path forward.

  • August Featured Pet Family: Cameron and His Dogs

    August Featured Pet Family: Cameron and His Dogs

    When we first met Cameron at The Lord’s Kitchen while recruiting participants for the Pets4Life Focus Group Meeting, his situation was both urgent and heart-wrenching. Cameron, who had recently lost his job, was struggling to provide for his two beloved Pitbulls, Misty and Rondo and their puppies. Both dogs, littermates from his girlfriend’s dog, were unfixed and had never received consistent veterinary care. Both the female Misty, and the male, named Rondo had not been fixed and were living together.  Cameron said he tried his best to keep them apart, however those attempts were unsuccessful as Misty had given birth to two sets of puppies.

    The most recent litter was born on May 1st where Misty gave birth to 7 puppies.  All the puppies had been rehomed except for two of them.  Without a job, Cameron was struggling just to feed his dogs and puppies, let alone get vet care or spay/neuter surgeries to prevent additional puppies.  Cameron’s financial difficulties prevented him from seeking necessary veterinary care, and the outbreak of Parvo in the community heightened the urgency of the situation. With the puppies lacking proper protection, they were especially vulnerable to infections.

    During Phase I of the Petsmart Incubator Grant, Pets4Life established three Petcare Hubs to provide vital resources to the community. Our pop-up events, including the one at The Lord’s Kitchen where we met Cameron, offered pet food, supplies, and crucial information about pet care. Recognizing Cameron’s urgent need, along with a Parvo outbreak in the community, Pets4life took action by starting a small puppy outreach effort.

    On July 7th, our team conducted a home visit and observed the severe condition of the puppies. The two remaining puppies, ‘Grayson’ and ‘Little One’, showed alarming signs of poor health. They were severely underweight, and they had skin issues that included hairless patches and sores. Our vet technician suspected that the puppies might be suffering from a type of mange, given the extensive skin issues. However, a definitive diagnosis would require additional testing beyond our capabilities. To address the immediate problem, we provided Cameron with antiseptic spray to help soothe and improve the puppies’ skin condition. We also administered dewormer, and the first DAPP vaccine to ‘Grayson’ and ‘Little One’ to address their health needs.

    A few days later, we followed up with another home visit to deliver puppy food and flea medicine. Cameron reported that ‘Grayson’ and ‘Little One’ were already starting to show improvement. The puppies had passed large infestations of worms and were beginning to gain weight!

    Later in July, we became aware of a FREE one-day-only spay/neuter event at Metro Animal Shelter being organized by the ‘Ethan Almighty’ organization. This was a great opportunity, however there were ONLY 25 slots available city-wide!  We scrambled to get some of the puppies & dogs from our target zip code into this program and we were lucky to secure spots for Cameron’s adult dogs, Misty and Rondo, scheduled for the August 11th event!

    The support Pets4Life provided made a significant difference. Within a week, the puppies were visibly healthier, and their skin condition showed improvement. Cameron was grateful for the immediate relief.  In addition, he is very grateful for the opportunity to secure spaying and neutering services for Misty and Rondo.

    We followed up with Cameron in late July to get another update. He said that Grayson and Little One are doing very well. Finally, they are growing and their skin is getting better. He said they are ‘hyper as ever’!

    “Y’all have been extremely helpful. If I hadn’t gone to the church that one day, then I would not have found you and wouldn’t have gotten this help. If not for the grace of God I may not have found Pets4Life. Thank you for everything! You all have been a huge blessing!”

    Pets4Life has been working with Cameron and his dogs for over a year now. And one of the things we’ve learned is that to make a real difference you have to build trust and and that takes time. And we are thrilled to say that we coordinated the puppy ‘Lil Bit’’s appointment and transportation to the SNIP clinic to get ‘fixed’. The other puppy Grayson ‘G’ was rehomed, but we are building a relationship with Grayson’ family and we are working to get Grayson a neuter appointment soon.

    Thanks to the support of the Petsmart Charities Grant and our dedicated team, Cameron and his pets received essential care that not only improved their immediate health but also brought renewed hope and stability to their lives.

  • Crystal & Jodey: A Story of Friendship, Resilience, and Compassion

    Crystal & Jodey: A Story of Friendship, Resilience, and Compassion

    This is the story of two friends, Crystal and Jodey, who live in neighboring apartments within one of our target zip codes. We first met Jodey at our outreach event hosted at The Lord’s Kitchen, a nonprofit that has served our community for over 30 years. Jodey, who is wheelchair-bound after a life-changing accident years ago, attended the event to receive pet food and toys for his dog, Girlfriend. When invited to participate in our first Focus Group session, Jodey asked if his neighbor, Crystal, could join him. Crystal owns a cat named Nana, and the two friends share a deep bond as neighbors and pet owners.

    A humorous misunderstanding broke the ice early on—when Jodey asked if he could bring Girlfriend to the session, we assumed he meant a partner, not his beloved dog!

    As the Focus Group approached, Jodey requested transportation, as neither he nor Crystal could get there independently. Crystal’s mobility was limited due to a severe leg injury that required extensive bandaging, and Jodey’s wheelchair presented additional challenges. We provided a ride for both, ensuring they could fully participate. Their insights during the session were invaluable, and the connection we formed marked the beginning of a meaningful relationship.

    In the following months, both Jodey and Crystal faced significant medical setbacks. Crystal was hospitalized for much of June, and her neighbors cared for Nana while she recovered. At the same time, Jodey underwent a foot amputation due to complications from his earlier accident. During this difficult period, neither was able to fully care for their pets or each other.

    Thanks to the support of the Petsmart Incubator Grant, Pets4Life Louisville was able to step in. We ensured that Girlfriend and Nana had food and supplies, even delivering them directly to their doors. One delivery included a cheerful yellow collar with a bell for Nana, a small gesture that deepened our growing bond with Crystal and Jodey.

    By July, Crystal had regained some mobility. When we delivered a 30-pound bag of dog food, we watched with joy as she carried it upstairs for Jodey, calling it her “real-life physical therapy.” This moment symbolized her determination and resilience as she worked to recover while supporting her friend and his dog.

    During one visit, Crystal told us about a neighborhood cat she had been caring for, who had recently given birth to her third litter. Crystal shared updates on the kittens’ progress and, after consulting with our team, agreed it was time to spay the mother cat to prevent further litters. With Crystal’s help, we transported the feline family to the local shelter, where the kittens were vetted and adopted, and the mother cat was spayed and placed for adoption.

    Crystal’s knowledge and compassion shone again in the fall when she rescued an abandoned kitten from a nearby alley. She contacted us immediately, and we ensured the kitten received vaccinations and found a loving home.

    Facing New Challenges Together

    As summer turned to winter, Jodey had to move, and Girlfriend found a new home—with Crystal. Pets4Life continued to support them, providing pet food and treatments during a recent severe winter storm. Crystal’s enduring kindness and dedication to animals have been an inspiration to our team. Her trust in Pets4Life has transformed our relationship from a service provider to a partner in her stewardship of pets in her community.

    Crystal shared her gratitude with us, saying:

    “They are angels. Without this program, my dog, Girlfriend, and my cat, Nana, would not be with me today. When I had open-heart surgery, Jen made sure my babies had what they needed so I wouldn’t have to worry. If I need anything for my babies, all I have to do is call, and within 24 hours, I have it. Pets4Life is amazing—the best program I’ve ever had the pleasure to work with. Thank you, Ms. Jenn, Emma, and the boss lady—you ladies are my angels with wings.”

    Stories like Crystal and Jodey’s exemplify the personalized, compassionate outreach Pets4Life Louisville has been able to provide as a recipient of the Petsmart Incubator Grant. This vital support allowed us to respond directly to the needs of these two neighbors, ensuring their pets remained cared for through every challenge. Together, we’re not just helping pets—we’re building trust, strengthening community connections, and creating lasting change.

  • Staff Hero: Brittney Parker 

    Staff Hero: Brittney Parker 

    Date: Aug 15, 2025 

    In Louisville’s Park Hill neighborhood, Community Ambassador Brittney Parker is more than a trusted neighbor — she’s a lifeline for pets and their families. Recommended to Pets4Life Louisville by the Louisville Metro Housing Residence Office, Brittney’s passion for animals, background in veterinary technician training, and deep roots in her community have made her an indispensable bridge between residents and the care their pets deserve. Alongside her husband, Charles Crutcher, Brittney ensures that no pet — or pet owner — is left without support.

    Before joining Pets4Life, Brittney was already a cornerstone of the Parkway Place community, helping to coordinate food deliveries, connecting neighbors to resources, and opening her own pantry to anyone in need. She and Charles were also dedicated pet owners, caring for a growing number of cats and two puppies, Stormy and Waynie. Having nearly completed a veterinary technician training program earlier in life, Brittney retained valuable skills and knowledge that quickly made her a trusted source of pet care guidance — from explaining the importance of leashes and ID tags to helping neighbors access pet food and vaccines.

    Brittney was officially hired as our Community Ambassador during the research phase of our program. In this role, she played a key part in gathering community insight by helping us conduct more than 200 surveys with local pet families. Her deep community connections and genuine compassion allowed her to reach residents who might not have engaged otherwise, ensuring their voices were heard. Over time, her responsibilities grew far beyond outreach and advocacy. She began assisting at Pets4Life’s Parkway Place Outreach Days, administering vaccines and dewormers at monthly pop-up clinics. Charles, drawing on his military background, became an essential volunteer, helping run Pet Resource Events at all three of our Petcare Hubs. Together, they also led by example — spaying and neutering their own cats through a new Pets4Life partner program, rescuing stray dogs (including Dudie, Brittney’s inseparable companion), and even saving two chameleons from being thrown away.

    Life in Parkway Place is not without challenges. Brittney and Charles face health struggles, transportation barriers, and the daily reality of living in a community affected by poverty and rising violence. Brittney has endured personal safety threats, inadequate medical care, and systemic hurdles like SNAP benefit disruptions — but she remains steadfast in serving her neighbors, often at great personal sacrifice.

    Brittney’s work has transformed access to veterinary care in her community. As the newly elected President of the Parkway Place Residence Council, she has opened doors for Pets4Life to hold monthly pop-up food banks and weekly outreach events right in the neighborhood. Her leadership has increased participation in spay/neuter programs, improved vaccination rates, and strengthened community trust in veterinary care providers.

    Through Brittney, Pets4Life has gained invaluable insight into the real-life obstacles pet families face — from lack of transportation to limited financial resources — allowing us to tailor our programs for greater impact. Her compassion, resilience, and tireless dedication embody what it means to go the extra mile so that every pet gets the care they deserve.

    We hope to support Brittney in completing her veterinary education through school or expanded hands-on training. We’re also exploring the possibility of training Dudie as a certified therapy dog, partnering with other nonprofits to bring pet-assisted therapy to West Louisville. Whatever the next chapter brings, one thing is certain: every morning will still begin with Brittney’s signature message — “Good morning, love” — a simple reminder of the heart that drives her work.

  • Client Success Story – A Fresh Start for Joye and Her Pets

    Client Success Story – A Fresh Start for Joye and Her Pets

    Joye first came to a Pets4Life Louisville Resource Day in February, clearly overwhelmed. Her older daughter had recently moved in, bringing along her unspayed female dog, Babygirl. Joye already had a male dog, Buddy—and the result was a litter of eight puppies born just two weeks before we met.

    Suddenly, Joye found herself caring for two adult pit bulls and eight puppies in a small, two-bedroom home shared with her daughters. With limited resources and no fenced yard, the adult dogs had to be tied outside, and Joye received multiple citations from Louisville Metro Animal Services (LMAS) for improper restraint.

    In March, Joye returned to the Resource Day hoping for help. She wanted to ensure the puppies were healthy before being rehomed. Through Pets4Life Louisville’s Puppy & Kitten Outreach, made possible by PetSmart Charities’ Access to Care Grant, we visited Joye’s home to provide DAPP vaccines and dewormers to seven of the puppies.

    During our visit, we saw that the indoor conditions were unsanitary and the puppies were at risk. Recognizing that Joye was doing her best but simply overwhelmed, we connected with one of our Mission Partners, Mispits & Friends Rescue. Joye agreed to rehome four of the puppies, keeping one herself and placing another with a trusted friend. That very same evening, four puppies were picked up and taken into rescue, where they’ll receive full care and find loving forever homes.

    We also arranged for Buddy to be neutered, and Pets4Life will be making arrangements to get Babygirl spayed. To help Joye comply with local ordinances, our team worked with LMAS to delay enforcement and explore safer containment solutions for the adult dogs, such as a trolley system.

    Impact:

    Joye’s stress has eased, her household has stabilized, and she now feels empowered, not judged, by the organizations helping her. LMAS, initially seen as an enforcement agency, became a collaborative partner, showing Joye and her family that resources do exist—even within the systems they feared.

    Thanks to compassionate, community-centered care—and the support of PetSmart Charities—Joye and her pets are on a healthier, safer path forward.

  • August Featured Pet Family: Cameron and His Dogs

    August Featured Pet Family: Cameron and His Dogs

    When we first met Cameron at The Lord’s Kitchen while recruiting participants for the Pets4Life Focus Group Meeting, his situation was both urgent and heart-wrenching. Cameron, who had recently lost his job, was struggling to provide for his two beloved Pitbulls, Misty and Rondo and their puppies. Both dogs, littermates from his girlfriend’s dog, were unfixed and had never received consistent veterinary care. Both the female Misty, and the male, named Rondo had not been fixed and were living together.  Cameron said he tried his best to keep them apart, however those attempts were unsuccessful as Misty had given birth to two sets of puppies.

    The most recent litter was born on May 1st where Misty gave birth to 7 puppies.  All the puppies had been rehomed except for two of them.  Without a job, Cameron was struggling just to feed his dogs and puppies, let alone get vet care or spay/neuter surgeries to prevent additional puppies.  Cameron’s financial difficulties prevented him from seeking necessary veterinary care, and the outbreak of Parvo in the community heightened the urgency of the situation. With the puppies lacking proper protection, they were especially vulnerable to infections.

    During Phase I of the Petsmart Incubator Grant, Pets4Life established three Petcare Hubs to provide vital resources to the community. Our pop-up events, including the one at The Lord’s Kitchen where we met Cameron, offered pet food, supplies, and crucial information about pet care. Recognizing Cameron’s urgent need, along with a Parvo outbreak in the community, Pets4life took action by starting a small puppy outreach effort.

    On July 7th, our team conducted a home visit and observed the severe condition of the puppies. The two remaining puppies, ‘Grayson’ and ‘Little One’, showed alarming signs of poor health. They were severely underweight, and they had skin issues that included hairless patches and sores. Our vet technician suspected that the puppies might be suffering from a type of mange, given the extensive skin issues. However, a definitive diagnosis would require additional testing beyond our capabilities. To address the immediate problem, we provided Cameron with antiseptic spray to help soothe and improve the puppies’ skin condition. We also administered dewormer, and the first DAPP vaccine to ‘Grayson’ and ‘Little One’ to address their health needs.

    A few days later, we followed up with another home visit to deliver puppy food and flea medicine. Cameron reported that ‘Grayson’ and ‘Little One’ were already starting to show improvement. The puppies had passed large infestations of worms and were beginning to gain weight!

    Later in July, we became aware of a FREE one-day-only spay/neuter event at Metro Animal Shelter being organized by the ‘Ethan Almighty’ organization. This was a great opportunity, however there were ONLY 25 slots available city-wide!  We scrambled to get some of the puppies & dogs from our target zip code into this program and we were lucky to secure spots for Cameron’s adult dogs, Misty and Rondo, scheduled for the August 11th event!

    The support Pets4Life provided made a significant difference. Within a week, the puppies were visibly healthier, and their skin condition showed improvement. Cameron was grateful for the immediate relief.  In addition, he is very grateful for the opportunity to secure spaying and neutering services for Misty and Rondo.

    We followed up with Cameron in late July to get another update. He said that Grayson and Little One are doing very well. Finally, they are growing and their skin is getting better. He said they are ‘hyper as ever’!

    “Y’all have been extremely helpful. If I hadn’t gone to the church that one day, then I would not have found you and wouldn’t have gotten this help. If not for the grace of God I may not have found Pets4Life. Thank you for everything! You all have been a huge blessing!”

    Pets4Life has been working with Cameron and his dogs for over a year now. And one of the things we’ve learned is that to make a real difference you have to build trust and and that takes time. And we are thrilled to say that we coordinated the puppy ‘Lil Bit’’s appointment and transportation to the SNIP clinic to get ‘fixed’. The other puppy Grayson ‘G’ was rehomed, but we are building a relationship with Grayson’ family and we are working to get Grayson a neuter appointment soon.

    Thanks to the support of the Petsmart Charities Grant and our dedicated team, Cameron and his pets received essential care that not only improved their immediate health but also brought renewed hope and stability to their lives.

  • Crystal & Jodey: A Story of Friendship, Resilience, and Compassion

    Crystal & Jodey: A Story of Friendship, Resilience, and Compassion

    This is the story of two friends, Crystal and Jodey, who live in neighboring apartments within one of our target zip codes. We first met Jodey at our outreach event hosted at The Lord’s Kitchen, a nonprofit that has served our community for over 30 years. Jodey, who is wheelchair-bound after a life-changing accident years ago, attended the event to receive pet food and toys for his dog, Girlfriend. When invited to participate in our first Focus Group session, Jodey asked if his neighbor, Crystal, could join him. Crystal owns a cat named Nana, and the two friends share a deep bond as neighbors and pet owners.

    A humorous misunderstanding broke the ice early on—when Jodey asked if he could bring Girlfriend to the session, we assumed he meant a partner, not his beloved dog!

    As the Focus Group approached, Jodey requested transportation, as neither he nor Crystal could get there independently. Crystal’s mobility was limited due to a severe leg injury that required extensive bandaging, and Jodey’s wheelchair presented additional challenges. We provided a ride for both, ensuring they could fully participate. Their insights during the session were invaluable, and the connection we formed marked the beginning of a meaningful relationship.

    In the following months, both Jodey and Crystal faced significant medical setbacks. Crystal was hospitalized for much of June, and her neighbors cared for Nana while she recovered. At the same time, Jodey underwent a foot amputation due to complications from his earlier accident. During this difficult period, neither was able to fully care for their pets or each other.

    Thanks to the support of the Petsmart Incubator Grant, Pets4Life Louisville was able to step in. We ensured that Girlfriend and Nana had food and supplies, even delivering them directly to their doors. One delivery included a cheerful yellow collar with a bell for Nana, a small gesture that deepened our growing bond with Crystal and Jodey.

    By July, Crystal had regained some mobility. When we delivered a 30-pound bag of dog food, we watched with joy as she carried it upstairs for Jodey, calling it her “real-life physical therapy.” This moment symbolized her determination and resilience as she worked to recover while supporting her friend and his dog.

    During one visit, Crystal told us about a neighborhood cat she had been caring for, who had recently given birth to her third litter. Crystal shared updates on the kittens’ progress and, after consulting with our team, agreed it was time to spay the mother cat to prevent further litters. With Crystal’s help, we transported the feline family to the local shelter, where the kittens were vetted and adopted, and the mother cat was spayed and placed for adoption.

    Crystal’s knowledge and compassion shone again in the fall when she rescued an abandoned kitten from a nearby alley. She contacted us immediately, and we ensured the kitten received vaccinations and found a loving home.

    Facing New Challenges Together

    As summer turned to winter, Jodey had to move, and Girlfriend found a new home—with Crystal. Pets4Life continued to support them, providing pet food and treatments during a recent severe winter storm. Crystal’s enduring kindness and dedication to animals have been an inspiration to our team. Her trust in Pets4Life has transformed our relationship from a service provider to a partner in her stewardship of pets in her community.

    Crystal shared her gratitude with us, saying:

    “They are angels. Without this program, my dog, Girlfriend, and my cat, Nana, would not be with me today. When I had open-heart surgery, Jen made sure my babies had what they needed so I wouldn’t have to worry. If I need anything for my babies, all I have to do is call, and within 24 hours, I have it. Pets4Life is amazing—the best program I’ve ever had the pleasure to work with. Thank you, Ms. Jenn, Emma, and the boss lady—you ladies are my angels with wings.”

    Stories like Crystal and Jodey’s exemplify the personalized, compassionate outreach Pets4Life Louisville has been able to provide as a recipient of the Petsmart Incubator Grant. This vital support allowed us to respond directly to the needs of these two neighbors, ensuring their pets remained cared for through every challenge. Together, we’re not just helping pets—we’re building trust, strengthening community connections, and creating lasting change.